While an optional service, agents understand the value of feedback. During the appointment, the buyer will often comment on things that draw them in. And if your listing isn't right for the buyer, the buyer's agent may still have additional interested buyers. Feedback is not required in many markets. However, if enabled, ShowingTime can be set to send repeated requests automatically to the buyer's agents.
Listing agents have additional settings to automatically publish the feedback/showing comments or hold it for review. In some cases, they may hold the feedback to review with you in person.
Your listing agent may be able to take additional steps to get more feedback from showings. Please contact them
to discuss this.