Can I change my username and/or password?


You have the ability to update your username or your password in the mobile app.

Here's how:

Step 1

Select the menu icon.

Step 2

Select Profile

Step 3

Select Login Information.

Step 4

Update or change your information. 

Step 5

Save your changes.

If you select the word Show, you will see the current values. 

When you change your password, please make sure you follow the best password practices. A password for Home by ShowingTime must be at least 8 characters. 

Feedback and Knowledge Base

Our support team is available from:

Monday–Friday, 8am–8pm CT
Saturday–Sunday, 8am–5pm CT

Phone: 800-379-0057